Server Supply is a reputable brand that specializes in providing high-quality server products. With a focus on meeting the needs of businesses and individuals, Server Supply offers a wide range of server-related products such as hard drives, memory, and refurbished servers. Their commitment to customer satisfaction is evident in their prompt shipping services and excellent customer support. The company prides itself on maintaining a well-stocked inventory to ensure that customers can find the products they need, when they need them. Server Supply also values transparency and ensures that their customers are kept informed throughout the ordering process with timely email updates. With a strong reputation in the industry, Server Supply is a trusted vendor for all server-related needs.
Reviews
I ordered a "factory sealed new" switch. I was given a used switch registered to another company, with a changed password. The switch was unusable. I was actually yelled at when I said I wanted to return the switch and told that since I opened the box they won't take it back. No way to tell it was already registered or the password was changed without opening the box. Note that the registration card was missing from the box. When I called them back was told this is a grey market unit and not eligible for Cisco support. Nowhere in the add did it say grey market and again, the password was changed, so not factory sealed either.
Customer has always clearly communicated requirements, agreed on orders, sent PO's, and pays on time.
A please sure to work with, we have done business for over 10 years!
I often purchase items from Server Supply that I sometimes can't find other places, their prices are often less, and they have quick shipping.
Exceptional customer service was demonstrated when I received a proactive phone call regarding an error in my order. This level of attentiveness was quite unusual for me, as I am accustomed to having to initiate such inquiries myself and often waiting for a week before receiving a response. The prompt and proactive resolution of the issue left a strong impression on me.
I don't think as customer and had to return the security appliance twice, both equipment did not work, and they want to charge restocking fee. Still waiting for my refund.
We ordered a part for our main business server from Server Supply. The part came quickly and it was exactly what we needed. We will definitely use them again.
I called over the phone for a big order for my needs. The customer service was great and extremely patient.
UPDATE: My order came in really quick I was quite surprised with the shipping time and it seems to be packaged perfectly. Great first time experience for sure!
Ordered a specific Dell Part # and received a different part #. Customer service was very rude. Was transferred to owner of the company and the rudeness continued. Be warned!!!!
Location
750 Shames Dr, Westbury, NY 11590, United States
Hours
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Monday
09:30 AM - 06:00 PM
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Tuesday
09:30 AM - 06:00 PM
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Wednesday
09:30 AM - 06:00 PM
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Thursday
09:30 AM - 06:00 PM
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Friday
09:30 AM - 06:00 PM
- Saturday Close
- Sunday Close
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